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Our Return and Exchange Policy is Simple... 100% Satisfaction Guaranteed.
If you order something and you just don't like it for ANY reason within 30 days of your date of delivery, ship it back for an exchange or refund (as long as you haven’t worn it and all packaging, labeling and tags are still attached). Any items returned after this will be accepted if all requirements are met but only a store credit will be issued. For the health and safety of our employees. No returns of worn items will be accepted. We understand that upon receiving your merchandise your first thought is to try it on to see if it fits before preparing yourself for that special moment or vacation. We encourage this, but please wear a liner or panty underneath on any outfit that has a panty bottom. We believe that you share our safety and health concerns and will take the time to try on your special outfit/s carefully. We are very appreciative of this. Our understanding of the term "worn" is that it has obviously been "used". I’m sure that no more explanation than that is necessary. Any items returned to us in this condition will be discarded and no refund issued. If you are like most people out there and have taken the time to be careful and safe with the outfit then please follow the steps below.
Exchanges are always processed the day they are received. Please mail all exchanges to:
Viper Swimwear
Attn: Exchanges
P.O. Box 508
Newaygo, MI 49337 - USA
Please be sure to enclose the original packing slip or a note telling us who it is from, along with your address and phone number and a check for $3.50 U.S. to cover return postage for U.S. customers and $12.00 U.S. for International customers (for international customers please simply write on the note that we have your permission to bill your CC for the return postage although if you paid by paypal then simply email us and we'll send you a paypal invoice). Also, be sure to write on the invoice or note what type of exchange you desire. Please keep it simple! Example; "Please exchange USA brazil bottom in medium for USA brazil bottom in Large". Write legibly please! Please note that it is your responsibility to ensure that we receive your return or exchange. We would recommend that you send your return with delivery confirmation. We are not responsible for USPS loss.
Returns are normally process by the end of each business week. Please mail all returns to:
Viper Swimwear
Attn: Returns
P.O. Box 508
Newaygo, MI 49337 - USA
Please be sure to enclose the original packing slip or a note telling us who it is from, along with your address and phone number. Also, be sure to write on the invoice or note that it is a return you desire. Please note that it is your responsibility to ensure that we receive your return or exchange. We would recommend that you send your return with delivery confirmation. We are not responsible for USPS loss. Any and all shipping charges are absolutely not refundable. Even though most refunds are given within 1 business week please allow up to 30 days depending on the time of year and customer backlog.
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Viper Swimwear 
